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SCPA A significant accomplishment at the international level, SCP Academy envisions world class academic partnership. Considering the shortcomings in terms of academic achievements, SCP Academy has taken another vital step to address the plight of such individuals with the Certificate in Business. Designed as an entry into the Executive Diploma programme, individuals are introduced to marketing, finance, organisational behaviour and management being the vital components of business practices.

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Executive Diploma in Business Operation Overview The Executive Diploma in Business Operations course offered by University Utara Malaysia (UUM) provides students with a greater understanding of the details of Operations Management, particularly the new business operation models. The maturing of a product may move the Operations function to focus on more standardization, make fewer product changes, find optimum capacity, stabilize the manufacturing process, lower labor skills, use longer production runs, and institute cost cutting and design compromises.  While, technological innovation in the manufacturing process may mean new human resources skills (either new personnel and/or training of existing personnel), and added capital investment for new equipment or processes. Product design, layout, maintenance procedures, purchasing, inventory, quality standards, and procedures may all need to be revised in business operations. Learning Outcomes • Understand how a service is generated and delivered to the customer using a service delivery system; and • Have explored in depth the operations management activities in the organization • Introduce students to use flowcharts, job analyses, job descriptions, verbal explanations, or similar methods, explain the operations activities and technology for the firm. Specifically, the various inputs, transformation processes, and several outputs will be identified. Programme Structure  The entire course comprises of eleven (10) modules, namely:  Module Code  Description Credit Hours 1 BOB 5052 Organizational Behavior  2 2 BEC 5032 Principles of Economy  2 3 SCM 1012  Inventory Management 2 4 BOQ 4012 Managing Quality and Process Strategy  2 5 GBO 3022 Operations Management 2 6 BIS 5012 Management Information System 2 7  SCM 1022 Planning and Scheduling 2 8 BST 5082 Strategic Management 2 9 BSC 5092 Supply Chain management 2 10 BFR 5106 Project Paper 6 Note: ONE credit is equivalent to 14 contact hours. For each module there would be a 18 hours face-to-face contact and 10 hours tutorial/practical. Total Credit offered = 24 credit (9 course X 2 credit add 6 credit Project Paper) Total Contact hours = 24 X 14 hours                              = 336 hours Entry Requirements  Minimum SPM with two years of working experience. Students not able to meet the minimum entry requirement will be placed on the three month certificate in Business Administration course. Duration It is designed to enable students to complete the diploma within 3 semester academic year. Learning tasks and assessment  Learning Task Assessment (grading) Weighting Preparation of report Written assignment 30% Preparation of written and/or oral exercises Class activities:  written and/or oral exercises 20% Preparation for examination Examination 50%  Fees structure Registration Fees : RM 200.00 Miscellaneous Fees : RM 100.00 Course Fees including Examination: RM9,500

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